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Fees & Insurance.

COVID 19: We continue to provide counselling sessions by video conferencing or phone ensuring safe and accessible care. Additionally, we now offer in-person appointments following current Public Health protocols in our Coquitlam and Port Moody locations.

Fees

  • Individual Therapy - $150.00/ hour +GST

  • Occupational Therapy - $150/ hour (no GST) - $180/ session (specific to Sensory Profile Assessment & Intervention)

  • EMDR - $150 - $160/ hour +GST (clinician dependent)

  • Couple/ Family Therapy - $175/ hour +GST (75 minute sessions = $262.50 + GST)

  • Sliding Scale Graduate Intern Clinical Counselling - NOT CURRENTLY AVAILABLE - CHECK BACK APRIL 2024 

  • NOTICE of Fee Changes:

    • RCC Thea's fee will increase to start at $160 + GST/ hour in Jan 2024.

    • Clinical Counsellor Vanessa's rates will start at $135/ hour + GST.

    • OT Don has added Sensory Profile Assessment & Intervention Services at $180/ session.

    • All other clinicians will remain at current rates.

Payment Options

Payments can be made by credit card or e-transfer and is due on the day of session. A receipt for each payment will be emailed to you for your records. 

Cancellation & Late Policy

We require 48 hour notice for cancellations or rescheduling. The full fee is charged for missed appointments or late cancellations. For late arrivals, sessions will end at the originally scheduled time and the full fee will be charged. 

Insurance Coverage

Extended Health Benefits: The vast majority of extended benefits plans (ie. Sun Life, Blue Cross, DesJardins, Canada Life, Manulife, etc.) cover some or all costs associated with individual counselling sessions provided by an RCC or OT. If you intend to seek reimbursement for the cost of sessions under a group plan, please check with your employer to ensure the coverage criteria includes RCCs/ OTs.

If your plan does not cover RCCs/OTs but does cover Psychologists, Social Workers, and/or Counsellors with other designations, you can make a request to your employer through the Human Resources Department to adjust the plan to include RCC designation. Many employers are not aware that making this change is easy and can be done at no extra cost to them. Click here to download a template to help with this. Receipts are issued via email and may be needed for health plan reimbursement or as a medical expense toward your personal income tax.

ICBC: If you have a recent claim with ICBC, you are eligible to receive funding for 12 counselling sessions through ICBC. PLEASE NOTE THAT AS OF APR 1, 2023, ICBC will cover $141.75toward each counselling session. Please check with your adjuster to confirm that coverage is available for your situation. 

  • If you work with RCCs Thea or Sarah, who are approved ICBC providers, $141.75/ session will be direct billed to ICBC for you and you will simply pay the difference. 

  • If you work with RCC Ashley or RCC Adriana, you will pay the full $157.50 up front and will then submit your receipts to ICBC for reimbursement of $141.75 / session. The amounts are subject to change without notice.

  • If you have an older ICBC claim, you may still be eligible for some coverage for sessions with Thea or Sarah. Please check with your adjuster prior to scheduling a consult to discuss this, and be prepared to provide your claim number, adjuster's contact information, date of accident, and a note from your doctor.

CVAP: RCCs Thea & Adriana are approved Crime Victim Assistance Program Providers. If you have approval for counselling through CVAP, you pay out of pocket and can submit your receipts to CVAP for reimbursement. At this time, CVAP reimburses clients $80/ session, and in Jan 2024 this is increasing to $135/ session, while the full cost per session including GST is $157.50 with Adriana, and $168 with Thea. 

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