KAYDA HEALTH
What if it could be better?
Life-changing clinical counselling & psychotherapy for busy professionals, students, parents, couples, and kids (ages 10+).
Online & Coquitlam, BC
New clients welcome
Therapy Fees, Insurance & Counselling Coverage in Coquitlam & BC
Therapy fees at Kayda Health vary by clinician, appointment type and session length. Many extended health plans cover counselling with a Registered Clinical Counsellor (RCC), and we can direct bill a number of insurance providers. This page explains our current fees, payment options and how insurance coverage works.
Counselling Fees
Fees vary by clinician. Exact rates are shown on each therapist’s profile and in our online booking system.
Service | Standard Fee (Varies by Clinician) | Session Length |
|---|---|---|
Individual Counselling | $140-$200 | / 50 min |
Couples Therapy | $170-$180 | / 45 min; 90 min recommended |
EMDR | $145-$175 | /50 min; 90 min recommended |
EMDR Intensives | Varies | 1-5 day extended sessions planned with your therapist |
Low Cost Intern Therapy | Program currently paused. | Program currently paused. |
*Fee guide last reviewed by Thea Megas, RCC-ACS, Oct 2026
How do our fees compare?
Our fees are generally consistent with the BC Association of Clinical Counsellors’ recommended fee ranges for private practice in BC. Fees vary by clinician, experience, specialized training, and session length.
View the 2026 BCACC Fee Guide
Lower Cost Counselling
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Intern counselling program: Our intern counselling program is currently paused and we do not currently have an intern accepting new clients.
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Sliding-scale options: Some clinicians may occasionally have a limited number of reduced-fee virtual spaces available. Availability varies, so please contact us if cost is a barrier to accessing therapy.
Will My Insurance Cover Counselling?
Many extended health plans cover counselling with a Registered Clinical Counsellor, but every plan is different. Coverage depends on the specific benefits package negotiated by your employer or plan sponsor. Before booking, check with your plan to see:
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whether Registered Clinical Counsellors (RCCs) are covered
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your annual counselling/mental health maximum
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whether your plan covers individual, couples or family therapy
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whether your plan has a maximum amount per session and/or maximum session length
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whether a deductible or co-pay applies
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whether you must submit receipts yourself or if your plan allows direct billing by RCCs
Kayda Health can direct bill a number of extended health insurance plans when the insurer and the client’s specific policy allow it. Direct billing means we submit the claim to the insurer after the appointment. It does not guarantee that the insurer will cover the session or pay the full fee.
Clients remain responsible for confirming their coverage and paying any portion of the session that is not paid by insurance.
How Direct Billing Works
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You confirm that your plan covers counselling with an RCC.
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Provide your insurance information before your appointment.
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Attend your counselling session.
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Where direct billing is available, Kayda Health submits the claim.
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You pay any amount that your insurer does not cover.
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A receipt is emailed to you for your records.
Payment & Receipts
Payment is due on the day of your appointment. We accept credit card and e-transfer. A receipt is emailed after payment and can be used for insurance reimbursement where applicable. Some counselling expenses may also qualify as medical expenses for income-tax purposes depending on current CRA rules and the provider’s professional designation.
Cancellation & Late Appointments
We require 48 hours’ notice to cancel or reschedule an appointment. The full session fee is charged for missed appointments or cancellations made with less than 48 hours’ notice. If you arrive late, the session will still end at the originally scheduled time and the full fee applies. If arriving 15 minutes+ late, the appointment may be considered missed and the full session fee will be charged.
Other Counselling Funding Programs
Kayda Health can direct bill SAJE and Autism Funding. With CVAP and ICBC, clients pay the clinic and submit receipts for reimbursement.
SAJE Mental Health & Counselling Benefits
SAJE is a BC program for young people with experience in government care or certain comparable care arrangements. Eligible young adults can access SAJE supports until age 27, including mental health and counselling benefits. Eligible young adults participating in SAJE may receive up to $1,500 per calendar year for mental health and counselling services. The benefit can include services provided by registered or regulated mental health professionals, including clinical counsellors. Kayda Health can direct bill SAJE for eligible counselling services. If you are unsure whether you qualify, you can confirm your eligibility with your SAJE Guide or Provincial Support Services. More information about SAJE: https://www2.gov.bc.ca/gov/content/family-social-supports/youth-and-family-services/youth-transitions SAJE Mental Health and Counselling Benefit FAQ: https://www2.gov.bc.ca/assets/gov/family-and-social-supports/saje_mental_health_and_counselling_benefit_ya_faq.pdf
Crime Victim Assistance Program (CVAP)
If you have been approved for counselling through BC’s Crime Victim Assistance Program (CVAP), you may be able to use that funding with an approved Kayda Health clinician. CVAP provides counselling benefits to eligible victims of violent crime, certain immediate family members, and some witnesses. Kayda Health does not currently direct bill CVAP. Clients pay for their sessions and submit receipts to CVAP for reimbursement where eligible. More information about CVAP: https://www2.gov.bc.ca/gov/content?id=3A83D48E678A4B8D9B6569F4D6EAAFA4 Application forms and counselling information: https://www2.gov.bc.ca/gov/content/justice/criminal-justice/bcs-criminal-justice-system/if-you-are-a-victim-of-a-crime/victim-of-crime/cvap-forms
Autism Funding
BC Autism Funding can currently be used for eligible family counselling and therapy services. Registered Clinical Counsellors are among the professional designations that may provide eligible family counselling services. Families need to have funding approved and arrange for Kayda Health to be set up for payment before relying on Autism Funding to cover sessions. The Autism Funding program is currently continuing during BC’s transition to a new support model, so families should check the provincial website for current eligibility and program details. More information about Autism Funding: https://www2.gov.bc.ca/gov/content/health/managing-your-health/child-behaviour-development/support-needs/autism-spectrum-disorder/autism-funding How to access funding for services or therapy: https://www2.gov.bc.ca/gov/content/health/managing-your-health/child-behaviour-development/support-needs/autism-spectrum-disorder/autism-funding/autism-support-services-therapy
ICBC Counselling Funding
If your counselling is related to a motor vehicle accident, you may be eligible for counselling benefits through ICBC. Under Enhanced Care, people injured in a crash may be pre-approved for counselling and other treatments during the first 12 weeks after the crash, subject to ICBC’s current rules and the individual claim. Kayda Health does not currently direct bill ICBC. Clients pay Kayda Health for their sessions, receive a receipt, and submit their claim to ICBC for reimbursement where coverage applies. Because reimbursement amounts and treatment rules can change, we recommend confirming your current counselling benefits directly with ICBC before booking. More information about ICBC care and recovery benefits: https://www.icbc.com/claims/enhanced-care/care-and-recovery-benefits
Frequently Asked Questions
How much does counselling cost at Kayda Health?
Fees vary by clinician, service, and session length. Individual counselling is generally $140–$175 for a 50-minute session. EMDR is generally $145–$200 for 50 minutes, with 90-minute sessions recommended for EMDR work. Couples therapy is generally $170–$180 for a 45 minute session, with 90-minute sessions recommended when possible. Longer appointments are available with some clinicians and are billed according to session length.
Does extended health insurance cover counselling with a Registered Clinical Counsellor (RCC)?
Many extended health plans include coverage for Registered Clinical Counsellors, but coverage depends on your specific benefits plan. Two people with the same insurance company may have different counselling benefits. Before booking, we recommend confirming that your plan covers RCCs, checking your annual or per-session maximum, and asking whether there are any deductibles or co-pays.
Does Kayda Health offer direct billing?
Yes. We can direct bill a number of extended health insurance providers when the insurer and your specific plan allow it. Direct billing means we submit the claim to your insurer after your session. You are still responsible for confirming your coverage and paying any portion of the fee that your insurer does not cover.
Does direct billing mean my therapy session will be fully covered?
No. Direct billing only means that we can submit the claim on your behalf. Your insurer decides whether the service is eligible, how much they will reimburse, and whether a deductible, co-pay, annual maximum, or other restriction applies.
Can I use insurance for couples counselling?
Sometimes. Some extended health plans cover couples or family counselling and others only cover individual therapy. Coverage may also depend on which person is identified as the client and which clinician provides the service. We recommend checking with your insurer before booking if you plan to use benefits for couples therapy.
Can I use insurance for virtual counselling?
Many extended health plans cover virtual counselling with a Registered Clinical Counsellor, but this depends on the specific plan. We recommend confirming that your benefits cover both the RCC designation and virtual appointments.
Do you provide receipts for counselling?
Yes. A receipt is provided after payment and can be used for insurance reimbursement where applicable. If we direct bill your insurer, your receipt will reflect the amount paid by insurance and any remaining amount you paid.
Do you offer lower-cost or sliding-scale counselling?
Our intern counselling program is currently paused, so we are not currently accepting new clients for intern-rate counselling. Some clinicians may occasionally have a limited number of reduced-fee spaces available. Availability varies, so you are welcome to contact us if cost is a barrier to accessing therapy.
Is GST charged on counselling services?
Generally, no. Effective June 20, 2024, qualifying psychotherapy and counselling therapy services provided to individuals became exempt from GST/HST under federal law. For Kayda Health clients, this means GST is not added to qualifying counselling and psychotherapy session fees.
Canada Revenue Agency information:
https://www.canada.ca/en/revenue-agency/services/forms-publications/publications/25-3/application-of-gst-hst-to-psychotherapy-counselling-therapy-services.html
What is your cancellation policy?
We require at least 48 hours’ notice to cancel or reschedule an appointment. The full session fee is charged for missed appointments or cancellations made with less than 48 hours’ notice. If you arrive late, the session will still end at the originally scheduled time. Appointments may be considered missed if you are more than 15 minutes late.
Can I use ICBC, CVAP, SAJE, or Autism Funding for counselling?
Possibly. Kayda Health works with several third-party funding programs, including SAJE and Autism Funding, and some clinicians are approved to work with CVAP-funded clients. We do not currently direct bill ICBC. Eligibility, reimbursement amounts, and program requirements can change, so we recommend confirming your current funding directly with the applicable program before booking.
What if My Benefits Don’t Cover RCCs?
If your plan covers psychologists or social workers but not Registered Clinical Counsellors, you may be able to ask your employer or benefits administrator to add RCCs to the list of eligible providers.
Many employers are unaware that it is usually low or no cost to add Registered Clinical Counsellors (RCCs) to the qualified professionals included in the Extended Medical Package.
Download this free template to help you prepare a letter to your employer if you would like to request that your employer consider adding RCCs.